At Cleaner Brigade, we place our clients’ needs at the forefront. Our cleaning schedules are thoughtfully designed for flexibility, allowing our customers the ease of selecting options that best align with their lifestyles.
Enjoy savings of up to 20% on each cleaning session when you opt for multiple bookings with us. Your subsequent cleaning appointments will be conveniently scheduled based on the date and time of your initial service and the frequency you select, ensuring a consistent and hassle-free experience.
We understand that punctuality is crucial. While we do our best to maintain schedules, unforeseen circumstances may occasionally cause delays. If we need to reschedule your cleaning, we will contact your 36 hours before your confirmed appointment.
If you need to reschedule your cleaning, please contact your cleaner (contact information will be provided after booking) 36 hours before your confirmed appointment to prevent any additional charges.
Your satisfaction is our priority. We encourage you to communicate your preferences, special instructions, or concerns within our last step of our online Booking form within the additional information section. Our team is here to accommodate your needs and ensure you’re delighted with the service.
We understand the importance of consistency. You can request the same cleaning team or individual when scheduling your service in the last step of our online booking form under the Additional Information section, and we’ll do our best to accommodate your preference.
Yes, we prioritize the use of safe and eco-friendly cleaning products. If you have specific concerns about products due to allergies or sensitivities, please inform us in advance, and we’ll accommodate your needs accordingly.
We prioritize your safety and trust. All our cleaners undergo a thorough background check. While we have stringent security measures in place, please let us know about any concerns, and we’ll address them promptly.
Yes. All payments are processed through Paypal & Stripe, and we do not store any of your payment information. All your personal and contact information are confidential and will only be shared with relevant cleaning service providers.